FAQ

Location

Q: Where are you located?
A: While there are Cultural Resources facilities all over the state, headquarters for the Department are in Raleigh. Click here for a map.

Q: Where can I park in downtown Raleigh
A:  Here is the link to a parking map.

Records

Q: What is the difference between the State Records Center and the State Archives?
A: The State Records Center stores inactive records for state agencies, and access to those records is limited to the creating agency. The State Archives stores permanently valuable records of government, organizations, and citizens. With a few exceptions, anyone can view the records in the State Archives.

Q: Where do I find or order vital records such as birth certificates, death certificates, marriage licenses and divorce decrees?
A: For historical documents, visit the State Archives.  For more modern documents, click here.

Q: Is e-mail a public record?
A: The content of e-mail is a public record unless a specific statute exempts it from public inspection. See this document for guidance on the retention and disposition of e-mail.

Q: Is the records retention and disposition schedule for my agency available online?
A: If you work for a state agency, check here to see if your agency’s schedule is online. We are in the process of putting all new schedules on the web and hope to retrospectively post previously approved schedules in the near future. If you work for a county or municipal government agency, check here for local government retention and disposition schedules available online.

Q: Does the State Records Center charge for the services it provides?
A: Currently, agencies that wish to transfer records to the State Records Center must purchase boxes, box labels, and box tape. There also is a fee associated with the destruction/recycling of records that have reached the end of their retention period. All other services are free of charge.

Q: Does the State Records Center offer records management training?
A: Yes. Training workshops are offered at the State Records Center twice a month from Septemberthrough April. Workshops also can be conducted locally for county or municipal agencies. A schedule for current workshops is available here.

Q: Where is the State Records Center located?
A: The State Records Center is at 215 N. Blount Street in downtown Raleigh. It is on the corner of Lane and N. Blount Streets and is directly across the street from the Governor’s Mansion.

Of Special Interest

Q: Where can I find information about North Carolina lighthouses, the Lost Colony and the Outer Banks in general?
A: The Outer Banks History Center in Manteo specializes in maritime history and culture, and provides reference servicesonsite and via telephone, mail, and e-mail.

Employment

Q: How do I find a job with a division of the Department of Cultural Resources?
A: A list of current openings within the Department of Cultural Resources is available here.

Cultural Resources by the Numbers

  • The construction of the new Museum of Art, combined with renovation of the existing building will give a 54% increase in the Permanent Collection galleries, a 45% increase in temporary exhibition galleries, and a 90% increase in art storage capacity.
  • The N.C. Arts Council Heritage Award has honored more than 100 accomplished traditional artists including Doc Watson, Etta Baker, Louise Bigmeet Maney, Earl Scruggs, and Ray Hicks.
  • Cultural travelers in North Carolina spend an average of $102 per person per day-the national average is $70.
  • 4,323 = the number of weeks of volunteer time at Historic Sites since 2006.
  • Blockbuster exhibitions are potent draws. “Monet at Normandy” at the N.C. Museum of Art attracted 214,177 attendees from all 50 states and all 100 North Carolina counties, plus Canada, Mexico, the United Kingdom, Serbia and Malaysia. “Mysteries of the Lost Colony,” the first ticketed exhibition at the N.C. Museum of History, delighted nearly 58,000 students, parents, grandparents, and history buffs.